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Shopping
The park offers a multitude of choices for shopping for gifts and souvenirs. Please take note of the local advice in each of the individual areas of the park. All purchases which are made before 3 pm will be taken to the main entrance or to your Resort Hotel free of charge.
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NESTLÉ SCHÖLLER Meeting Point
Definitely the best spot to meet or find your friends (located in every themed area). |
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Children
Lost children are accompanied by our staff to the Information Office by the lake or to the main entrance.
NEW: Stickers to inscribe name and phone number are available in all Information Offices free of charge.
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Buggy-Rental
Buggies can be rented at the main entrance or at the entrance of the hotels for a small fee. Limited number of buggies available.
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Lockers
At the main entrance you can rent a pay locker for a small payment.
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Cash Terminals
Cash terminals are located at the main entrance, near the Information Office by the lake, and in the entrance area of the Spanish Arena. Inside the park you can pay in many places with credit cards.
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Money Exchange
Money can be changed in all Information Offices at Europa-Park.
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Visitor Information
For all information, parking coins, brochures... please contact the Information Offices:
- at the main entrance
- next to the big lake
- in Spain, near the entrance to the hotel ”Colosseo”
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Film & Photo
Photo Shops are located in the German Alley, in Italy, in Holland, in Spain and next to the Information Office by the lake.
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Lost Property Offices
- at the main entrance
- in the Information Office by the lake |
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Information for People with Disabilities
For information about reduced prices, please see the information board at the main entrance. Wheelchairs are offered at the main entrance free of charge. Wheelchair-accessible toilets are located in most areas of the park and marked with this sign on the map. At the end of the German Alley a telephone with important information for handicapped persons can be found.
 Information for handicapped persons
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Toilets
Toilets are located in all themed areas of the park.
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Baby Care Rooms
At the main entrance, near the Information Office by the lake, in the Children’s World and in the Spanish themed area.
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BABY-SWITCH
One parent stays with the children, while the other one rides an attraction – then the second parent enters the ride without waiting. Please contact our staff directly after riding the attraction.
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HIPP-Baby-Service
In Italy for feeding your baby, taking a rest and getting professional advice about the nourishment of your baby.
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Telephones
Public phones can be found in various facilities and restaurants and in most areas of the park. The 4 German mobile/cellnet providers (T-mobile, vodaphone, E-Plus and O2) can also be used. Phonecards – also for mobile phones – are available in all Information Offices and in many shops.
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First Aid
The First-Aid Station is located next to the roller coaster Euro-Mir in Russia. There, you can find trained first-aid staff during the opening hours of Europa-Park. In addition, first-aid attendants are walking through the park in regular intervals. In an emergency, please contact one of our staff members.
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Restaurants
You can choose from over 30 different restaurants and fast food places. |
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Dogs
Dogs are allowed at Europa-Park, however they must be on a leash at all times.
A dog set is available at the main entrance for 2,- Euro.
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Street Artists
Performances of all kinds are offered throughout the whole park.
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Shows und Special Performances
Flyers with the daily show-times are available in all Information Offices and at the main entrance free of charge.
TIP: Plan a visit to the spectacular shows in advance and enter 10-15 min. before the show starts. The doors are being closed when the show begins.
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Safety
At the entrance of each attraction, you will find a sign, describing safety regulations and restrictions. Some attractions can only be entered by children with a certain minimum age and body height. A maximum body height may also be possible for certain attractions (e. g. 11, 140 = from 11 years and a body height of 140 cm). These safety regulations are provided by the TÜV (Safety Standards Authority) and have to be followed strictly.
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Smoking
Out of respect for non-smoking persons, we kindly ask you not to smoke in the waiting areas of the attractions.
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Cinema
Every evening (see information board) the latest blockbusters are shown in the Magic Cinema. Tickets are available in the Information Office at the main entrance and in the Resort Hotels. Please note that all films are presented in German. |