Welcome to Europa-Park!
You are now starting a day full of discoveries and adventure. We hope you enjoy your day at Europa-Park. However, we ask you not to disregard the usual consideration and precaution. Above all, this means to show responsibility for yourself and for others. Furthermore, we ask you to respect the following park rules, which form the basis of your stay at Europa-Park.
1. Parking
The rules and symbols of the Road Traffic Regulation also apply to our car parks. In order to ensure a constant flow of traffic, the instructions of our staff members have to be followed.
Please park your vehicle only within the marked parking spaces, we will have to have it towed at your risk and your expenses. The parking fee is charged for the parking space and not for guarding your vehicle. When leaving your car, please make sure that all doors, windows, boot and sunroof are closed and locked and that you have not left any valuables in clear view inside the car. In addition, we ask you not to leave any animals inside your vehicle. In case of theft or damage by others, we can not accept liability and will not pay any compensation. This also applies, when the damage is caused by storm, fire, hail, explosion or other extraordinary occurrences. The exclusion of liability for compensation does not apply when the damage is caused grossly negligent or intentionally by employees of Europa-Park. However, compensation can only be paid if the damage is reported to our personnel before you leave the park, if this report of damage is reasonable. As a thank for your visit and as a souvenir of stay at Europa-Park, a sticker of the park will be placed under your windscreen wipers.
When you leave the car park you need a parking coin, which can be purchased at the ticket offices, the information desks inside the park and at the vending machine which is situated at the exit.
2. Entrance ticket
You may only enter the Europa Park site with valid entrance tickets through the marked entrances for visitors. Keep your entrance tickets with you throughout your stay in the park and produce them to our staff if requested to do so. Day tickets are only valid on the day of purchase. Entrance authorisation becomes invalid when you leave the park site. Persons who are under the influence of alcohol or drugs may be refused entrance to the park and may be escorted off the park site.
3. General safety
a) Dogs are welcome in the park but must be kept on a lesh at all times. Dogs are not permitted at shows, on rides and in the specially marked areas of the park. No other pets may be brought into the park. The „DOGPARAT“cleaning set must be purchased for dogs at the control point.
b) The fire service regulations in the park site must be followed at all times. Smoking is prohibited when using any of the attractions.
c) Visitors must not leave the marked paths and areas.
d) Weapons and offensive items (pistols, knives, chains, knuckle-dusters etc.) must not be carried within the park site.
e) It is in your own interest to follow the instructions issued by the park personnel.
f) Do not cause annoyance by causing lots of noise or by playing radios and cassette recorders at high volume.
g) All visitors must be fully clothed and shoed and remain so throughout their stay in the park.
h) No swimming in artificial lakes.
4. Use of the facilities and attractions in the amusement park
The facilities in the amusement park are at your disposal as long as you observe the rules for their use. Please follow the instructions issued by the operating staff. If you wilfully ignore the instructions for use and the instructions issued by the operating staff, the operating staff may prevent you using the attraction without this giving rise to any claim for compensation on your part. This also applies if you attempt to push to the front of a queue. You will be held liable for all damage caused by ignoring the instructions for use and malicious damage.
In case of an interruption of the power supply due to thunderstorm, windstorm or other occurrences and a resultant failure of facilities and attractions, a refund or partial refund of the entrance fee charged cannot be demanded.
In case of strong winds, impaired vision, thunderstorms or other specific environmental circumstances, we shall be entitled to shut down the operation of individual facilities and attractions for the protection of visitors. There shall be no entitlement to a full or partial refund of the entrance fee paid.
5. Use of playground equipment
Playground equipment, grassed areas and similar facilities is available for use at your own risk. Adults must not use playground equipment.
6. Duty of supervision
We would like to point out all parents and group leaders that they have duty to supervise their charges since we cannot release them from this duty. Group leaders and parents are therefore also responsible for any damage caused by the persons in their charge.
7. Restriction of liability
We may only be held liable for damage caused by the malice or gross negligence of our staff and in particular, we cannot accept any liability for items brought into the park by visitors.
8. Damage reports
All the facilities in the park are maintained and supervised carefully.
Nevertheless, if you suffer any damage or injury through to fault of your own, please report this to the information booth before leaving the park. Please also report to us if you suspect that damage may occur later as a result of some event. Claims for compensation shall not be permitted if a possible and reasonable damage report is not made until after you leave the park.
9. Publicity and the sale of products and services
Publicity within the area of Europa-Park and the car park, as well as the sale of products and services is only permitted with a prior written consent of the management. This also applies for conducting public opinion polls and taking counts. Publicity and announcements for organisations, associations, interest groups and individual ideas are prohibited within the area of the park and inside all buildings, rides etc and will be punished in each individual case with explosion from the park and civil prosecution for disturbance of domestic peace and security.
10. Filming and photography for publicity purposes
Filming and photography is permitted in Europa-Park. The areas and attractions are marked wherever possible. Please report to these areas if you do not want photographs or recordings of yourself to be used at a later date in public or tell the photographer or film team of your wishes. If you do not take this step, we will assume that we may use such photographs or recordings free of change.
11. Park rights
The amusement park is entitled to eject persons who violate the above rules or who are found on the park site without a valid entrance ticket.
We are only liable for damages arising out of the intent or gross negligence of our staff; in particular, we will not be liable for any damages to personal property. This limitation of liability does not apply to risks effecting human life or health. In the event that one or several attractions may not be operating, there will be absolutely no refund in any form whatsoever.